Privacy Policy

Last updated: October 29, 2026

PHM Software is a registered trade name of PHM Enterprises LLC ("we", "us"). We make Handitrax, GlassRef, Bandayd and Signature Sync. This policy covers the information we handle to bill for those products, run this website and answer support requests.

Each product also has its own privacy policy describing the data you keep in that product (for example customers, jobs, songs or signatures) and the integrations it uses. Where a product's policy says more about that product, it applies too:

• Handitrax: handitrax.com/privacy
• GlassRef: glassref.com/privacy
• Bandayd: bandayd.com/privacy
• Signature Sync: signature-sync.com/privacy

1. Information we collect

• Account and billing details: your name, email address, company name, billing address, the plan you chose and your subscription and payment history.
• Payment card details are entered on Stripe's secure checkout and held by Stripe. We never see or store your full card number; we receive only the card brand, last four digits and expiry date.
• Support messages: what you send us and our replies.
• This website: standard server logs (IP address, browser, pages requested, time). This site sets no tracking cookies and runs no advertising.

2. How we use it

• To charge for your subscription, send receipts and invoices, and manage trials, renewals, plan changes and cancellations.
• To answer support and billing questions.
• To prevent fraud, keep our services secure and meet legal, tax and accounting obligations.

We do not sell your information, and we do not share it with anyone for their own marketing.

3. Who we share it with

• Stripe, our payment processor, to take payments and manage subscriptions (stripe.com/privacy).
• Apple, if you subscribe inside an iPhone or iPad app; Apple handles that payment.
• Our hosting and email providers, only to run our services and deliver messages.
• Authorities, when the law requires it.

4. Security

We use industry-standard measures to protect information from unauthorised access, alteration, disclosure or destruction, including encrypted connections (HTTPS) and restricted access to our systems.

5. How long we keep it

We keep billing records for as long as your account is open and afterwards for as long as tax and accounting law requires (generally seven years). Support messages are kept while they are useful for helping you.

6. Your choices and rights

You can ask to see, correct or delete your information by emailing support@phmsoftware.com. We will answer within 30 days. Some billing records must be kept by law even after an account is closed.

7. Children

Our products are for businesses and adults. We do not knowingly collect information from children under 13.

8. Changes

If we change this policy we will update the date above, and tell you by email before any change that materially affects how we use your information.

9. Contact

PHM Software (PHM Enterprises LLC), Florida, United States · support@phmsoftware.com