Terms of Service
Last updated: October 29, 2026
These terms cover subscriptions to Handitrax, GlassRef, Bandayd and Signature Sync (the "products"), sold by PHM Enterprises LLC, doing business as PHM Software ("we", "us"). By starting a trial or subscription you agree to them. Each product also has its own terms for how the product is used; those apply alongside these:
- Handitrax: handitrax.com/terms
- GlassRef: glassref.com/terms
- Bandayd: bandayd.com/terms
- Signature Sync: signature-sync.com/terms
1. Your account
You must give accurate account and billing information and keep it current. You are responsible for the people you give access to and for what happens under your account. If you buy for a company, you confirm you may bind that company to these terms.
2. Subscriptions and renewal
Plans are billed in advance, monthly or yearly as shown when you subscribe, and renew automatically at the end of each period until cancelled. Plans priced per user or per seat are billed for the number of users or seats on the account, and change when that number changes.
3. Free trials
A trial lasts the length shown when you start it, once per company. If you add a payment method, the paid plan starts when the trial ends unless you cancel first. If a trial ends without a paid plan, the account may become read-only until a plan is chosen.
4. Prices and taxes
Prices are shown on each product's website and billing page. We may change prices with at least 30 days' notice by email; the new price applies from your next renewal after the notice period. Prices exclude taxes, which are added where required.
5. Payment
Payments are processed by Stripe. Subscriptions bought inside an iPhone or iPad app are billed by Apple under Apple's terms instead. If a payment fails we will retry it and email you; an account that stays unpaid may become read-only or be suspended.
6. Cancellation and refunds
You can cancel at any time from the product's billing page, or by emailing support@phmsoftware.com. Your plan stays active until the end of the paid period and then stops renewing. We do not refund partial periods, except where the law requires it or a charge was made in error; see Support.
7. Your data
The information you put into a product stays yours. You can export or delete it as described in that product's terms and privacy policy. Our handling of billing information is described in our Privacy Policy.
8. Acceptable use
Do not use the products for anything illegal, to send spam, to infringe anyone's rights, to break or overload our systems, or to reverse engineer or resell them. We may suspend an account that does.
9. Availability and changes
We work to keep the products available and improving, and may change features over time. We do not promise the products will be uninterrupted or error-free.
10. Disclaimer and limitation of liability
The products are provided "as is", without warranties of any kind, express or implied, to the extent the law allows. We are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
11. Ending the agreement
You can stop at any time by cancelling. We may end or suspend a subscription for a serious breach of these terms, or with 30 days' notice for any other reason, in which case we refund any prepaid unused period.
12. Governing law
These terms are governed by the laws of the State of Florida, United States. Any dispute will be handled in the state or federal courts located in Pinellas County, Florida.
13. Changes to these terms
We may update these terms. We will change the date above and email you before a material change takes effect. Continuing to use a product after that means you accept the change.
14. Contact
PHM Software (PHM Enterprises LLC), Florida, United States · support@phmsoftware.com